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Contact Ambir's Support Team for Instant Product Assistance
Ambir's knowledgeable Support Team is readily available to assist you in the long term care of all your Ambir products. Our in-house Support technicians may be reached directly by phone at 630.530.5400 (option 4) or by email at support@ambir.com. Technicians are always available to offer support Monday-Friday from
9 a.m. to 6 p.m. Central Time.
In order to most accurately identify the problem with your product, our Support Team will ask several basic questions regarding its current condition and performance. If the problem cannot be solved by troubleshooting alone, your technician will guide you through the product return process for the repair, replacement, or return of the malfunctioning unit.
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Please prepare the following information before contacting Support:
| • | Your contact information, including: phone number, email, shipping, and
billing address | | • | Date and source of purchase | | • | Model number | | • | Serial Number | | • | Credit Card (applicable only to
out-of-warranty service requests) |
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